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Customer Support

Our Client Services Team remains available to answer your questions, address your concerns and provide you with helpful information as you need it. Our number one priority is providing you with world-class customer service. Our regular hours are Monday through Friday 8:00 am to 5:00 pm EST.

Our Client Services Team can reached by:

Phone tel: 216.283.7999
Fax fax: 216.283.7931
System Support

As enhancements are made and the corresponding documentation is updated, our Client Services Team will routinely forwards releases to you.

We also conduct periodic client satisfaction surveys to ensure your satisfaction and make certain your needs are being met. Our Client Services Team care about you and they take great pride in being one of the top service providers in this industry.

Custom Programming

We provide custom programming to our clients. Our Integrated Systems Division analyzes the client's programming request as they are received and designs customized programs tailored to meet their needs. All custom programming is quoted in advance so that no unexpected additional charges occur.

Data Entry

We provide data entry services for medical bill claims and first report of injury claims through our data center at a minimal fee.